Outdoor gear shops, wake up!

Posted: August 16, 2010 in Uncategorized

They seem to believe guidebooks are peripheral to their business and of scant interest to customers. With the exception of MEC*, the big chain stores are no different. For example, every REI store we’ve visited in the U.S. has only a small, token bookshelf virtually hidden where customer traffic is minimal. This is a mistake. Outdoor gear shops are overlooking the fact that hiking guidebooks ARE gear. Guidebooks are essential to hikers’ enjoyment and safety. Besides, guidebooks drive experience. Experience then drives interest in gear. If outdoor shops recognized this truth and acted on it by stocking more guidebooks and merchandising them more effectively, they’d boost clothing and equipment sales. (Case in point: us. We took interest in Yeti’s extensive selection of gloves because of our experiences hiking with wet, cold hands.) Outdoor gear shops, wake up!

So true.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s